Legal Information

Important information about your rights and our responsibilities

GDPR Compliance

At DuoPlay, we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how we handle your information when you visit our website or use our services.

1. Who We Are

DuoPlay is operated by Dual Gaming Experiences LLC, located at Chui Avenue 145, Bishkek 720000, Kyrgyzstan. We act as the data controller for any personal information collected through our website.

2. Information We Collect

When you visit DuoPlay or interact with our content, we may collect:

  • Contact details (name, email, phone number) when you subscribe or contact us
  • Account information if you create a profile on our website
  • Game preferences and browsing history to enhance your experience
  • Technical data including IP address, browser type, and device information
  • Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide personalized game recommendations based on your preferences
  • To communicate with you about our services, including newsletters and updates
  • To improve our website and content based on user feedback
  • To respond to your inquiries and provide customer support
  • To analyze usage patterns and enhance user experience

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

  • Your explicit consent (e.g., when subscribing to our newsletter)
  • Fulfillment of a contract (e.g., when you make a purchase)
  • Our legitimate interests (e.g., improving our services)
  • Compliance with legal obligations

5. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us using the details provided below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

8. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place to protect your information and comply with GDPR requirements.

9. Contact Information

If you have any questions about our GDPR compliance or wish to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]
Address: Chui Avenue 145, Bishkek 720000, Kyrgyzstan
Phone: +996 312 542-718

Terms of Use

Welcome to DuoPlay. By accessing our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our platform.

1. Acceptance of Terms

By using DuoPlay, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please refrain from using our website.

2. Website Use

DuoPlay grants you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

  • Use our content for any commercial purpose without prior written consent
  • Modify, copy, distribute, transmit, display, or create derivative works from our materials
  • Use data mining, robots, or similar data gathering methods
  • Interfere with the proper functioning of the website
  • Attempt to gain unauthorized access to any portion of the website

3. User Accounts

When creating an account on DuoPlay, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use or security breach.

4. User Content

If you submit reviews, comments, or other content to our website, you grant DuoPlay a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, and distribute such content. You represent and warrant that you own or have the necessary rights to the content you submit.

5. Intellectual Property

All content on DuoPlay, including but not limited to text, graphics, logos, images, and software, is the property of DuoPlay or its content suppliers and is protected by international copyright and trademark laws. The compilation of all content on this site is the exclusive property of DuoPlay.

6. Product Information

We strive to provide accurate information about board games featured on our website. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by DuoPlay is not as described, your sole remedy is to return it in unused condition.

7. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by DuoPlay. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using our website, you expressly release DuoPlay from any liability arising from your use of any third-party website.

8. Disclaimer of Warranties

DuoPlay provides the website and its content on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the site or the information, content, materials, or products included on the site.

9. Limitation of Liability

In no event shall DuoPlay be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website, even if we have been advised of the possibility of such damages.

10. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Kyrgyzstan, without regard to its conflict of law provisions. Any dispute arising from these terms shall be resolved exclusively in the courts of Bishkek, Kyrgyzstan.

11. Changes to Terms

DuoPlay reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.

12. Contact Information

If you have any questions regarding these Terms of Use, please contact us at:

Email: [email protected]
Address: Chui Avenue 145, Bishkek 720000, Kyrgyzstan
Phone: +996 312 542-718

Last updated: June 1, 2024

Legal Notice

1. Company Information

DuoPlay is operated by Dual Gaming Experiences LLC
Chui Avenue 145
Bishkek 720000
Kyrgyzstan

Business Registration Number: KG72000458
Tax Identification Number: 0122548732
Phone: +996 312 542-718
Email: [email protected]

2. Legal Representation

DuoPlay is legally represented by Elena Sokolova, Founder and Chief Executive Officer.

3. Editorial Responsibility

The content of this website is prepared and maintained by:

Mikhail Petrov
Content Director
Email: [email protected]

4. Disclaimer of Liability

Despite careful content control, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content. We have no influence on the content of linked websites and expressly distance ourselves from all content that may violate applicable law.

5. Copyright Information

The content and works created by DuoPlay on these pages are subject to Kyrgyz copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law requires the prior written consent of DuoPlay.

Downloads and copies of this page are only permitted for private, non-commercial use. Insofar as the content on this page was not created by the operator, the copyrights of third parties are respected. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. Upon notification of such violations, we will remove the content immediately.

6. Image Credits

Unless otherwise noted, all images, photos, and graphics on this website are the property of DuoPlay or have been purchased through appropriate licensing from:

  • iStock Photo
  • Shutterstock
  • Pexels
  • Unsplash

7. Data Protection

For information about data protection and our privacy practices, please refer to our Privacy Policy and GDPR Compliance sections.

8. Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (OS), which can be accessed at https://ec.europa.eu/consumers/odr/. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

9. Technical Implementation

Website design and development by:

Silk Road Digital
Bishkek, Kyrgyzstan
Email: [email protected]

10. Applicable Law

This legal notice and all issues regarding this website are governed by the laws of Kyrgyzstan. The place of jurisdiction is Bishkek, Kyrgyzstan.

Last updated: June 1, 2024